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Terms & Conditions

Please read these terms carefully before using our products and services.

Last updated: January 2024

Terms of Service
  • By using our services, you agree to these terms
  • Services are provided 'as is' without warranties
  • We reserve the right to modify terms at any time
  • Continued use constitutes acceptance of changes
Product Information
  • Product specifications are provided for reference
  • Actual products may vary slightly from descriptions
  • We strive for accuracy but cannot guarantee perfection
  • Contact us for specific technical requirements
Pricing and Payment
  • Prices are subject to change without notice
  • Payment terms are specified in quotations
  • Late payments may incur additional charges
  • All prices are in Nepali Rupees (NPR)
Delivery and Installation
  • Delivery times are estimates, not guarantees
  • Installation services require separate agreement
  • Customer must provide safe access to site
  • Additional charges may apply for remote locations
Returns and Refunds
  • Returns accepted within 30 days of delivery
  • Products must be in original condition
  • Custom orders are generally non-returnable
  • Refund processing takes 7-14 business days
Limitation of Liability
  • Our liability is limited to the purchase price
  • We are not liable for indirect or consequential damages
  • Professional installation is recommended
  • Customer assumes responsibility for proper use
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